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Frequently asked Questions
How can I make a reservation?
By clicking on the tour you want to join on our website, you will reach the reservation form on the right. Here you can create a reservation by entering the requested information and then you will be contacted. You can also make a reservation and join the tour you want from our offices.
How can we know the tour transfer time from our location?
We notify you of the transfer time after you make your reservation and provide your free transfer. At the end of the tour, we drop you back to your hotels.
How will I know where I will be picked up after I create a reservation?
After your reservation is made, all you need to do is contact us and let us know where you would like to be picked up.
Do I need to reconfirm the reservation by phone?
There is no need for any extra approval, but if you have questions, you can reach us 24/7 on our registered numbers.
From which regions can I join the tour?
We offer transfer opportunities to our customers from all regions of Turkey and you can join tours from these regions.
I’m not staying at the hotel, can I join the tours?
It is not necessary for you, our valued guests, to stay in hotels to participate in the tours. It is enough for you to describe your accommodation to us so that we can transfer you for the tour.
Do I have to give my room number?
There is no such requirement, but if we cannot find you at the location notified to you, we can easily reach you via your room number.
How will you reach us at hotels?
Since there is a ban on entry to some hotels, we inform our customers that they must wait in front of the door, but if we cannot find you there, we can easily reach you through an announcement or by calling the reception to your room.
When Will I Make the Payment?
When we come to pick you up, you can make your payment in cash, we do not accept credit cards.
Do we need to take a passport and extra money with us?
You must have your passport with you, if you are going to spend extra, you can take some money with you.
How can I cancel or change my reservation?
We understand that plans may change, so we have a flexible cancellation and change policy. Our Whatsapp customer service team is ready to assist you.
Do You Organize Private Tours for Groups?
Yes, we can organize a private tour just for you. We can prepare a tour program by determining the route and time of the tour that you will join with your own group of friends, according to your wishes.
Dear guests, we have written an important part of what you want to ask on this page. If you have any additional questions, be sure to call us.