Frequently asked Questions

You can pay in cash when we come to pick you up, we do not accept credit cards. (A 100 euro down payment is required for boat rentals and dolphin swimming tours.)

Do you pick us up from our hotel at the beginning of the tour and drop us off at our hotel at the end?

Yes, we pick you up from your hotel at the beginning of the tour and drop you off at your hotel at the end of the tour. According to hotel rules, at the pick-up time (written on your ticket), wait next to the hotel security gate (not in front of the lobby).

What is included in the tour price and how can I access the tour program?

When you click on the tours, prices, details, what is included in the price and the tour program are written. You do not need to ask us again.

What currencies can I pay with?

We accept Euro, Dollar, Lira, Pound. We calculate by searching on Google on the day of the tour/you can calculate. We only accept Cash. Credit Cards are not valid.

How can we find out the tour transfer time from our location?

After you make your reservation, we inform you of your transfer time and provide your free transfer. At the end of the tour, we drop you off back at your hotels.

How can I cancel or change my reservation?

You can cancel up to 12 hours before the tour time. In case of last minute cancellations, you have to pay 50% of the tour price because the bus has already reserved and prepared a seat for you. Illness and inability to wake up are not acceptable.

How can I make my reservation?

When you click on the tour you want to join on our website, you will reach the reservation form on the right. Here you can create a reservation by entering the requested information and then you will be contacted. You can also make a reservation from our offices and join the tour you want.

When we rent a private yacht, are there other customers on the yacht?

During yacht charters and private yacht tours, there is no one else except you and the yacht crew.

How will I know where I will be picked up after I make a reservation?

After making your reservation, all you have to do is contact us and let us know where you would like to be picked up from.

Do I need to reconfirm my reservation by phone?

No additional confirmation is required, but if you have any questions, you can reach us 24/7 on our registered numbers.

From which regions can I join the tour?

We offer our customers transfer opportunities from every region of Türkiye and you can join tours from these regions.

I am not staying at the hotel, can I join the tours?

You, our valued guests, do not need to stay in hotels to participate in the tours. All you have to do is describe your accommodation to us, so we can transfer you to the tour.

Do I need to provide my room number?

There is no such obligation, but if we cannot find you at the location notified to you, we can easily reach you via your room number.

How to reach us at hotels?

Due to the ban on entry to some hotels, we inform our customers that they should wait in front of the door, but if we cannot find you there, we can easily reach you by making an announcement or calling the reception to your room.

Do we need to bring our passport and extra money with us?

Make sure you have your passport photo with you, and if you are going to spend extra, you can take some money with you.

Do you organize private tours for groups?

Yes, we can organize a private tour just for you. We can prepare a tour program by determining the route and time of the tour you will join with your group of friends according to your wishes.

Dear guests, we have written most of the questions you want to ask on this page. If you have additional questions, do not forget to call us.